Acceptable Use Policy

Warmerly is operated by Kristiyan Tsvetanov, trading as Warmerly, of 318 Shady Lane, Birmingham, B44 9EB, England, United Kingdom. Warmerly is built for legitimate business-to-business outreach teams that want to land in the inbox without being flagged as spam. This policy forms part of our Terms of Service and explains what you can and cannot do.

You may use Warmerly to

• Warm up mailboxes you own or are authorised to operate on behalf of your employer or client.
• Build sender reputation in advance of legitimate B2B outbound campaigns.
• Run business-to-business outreach campaigns to recipients you have a lawful basis to contact, from mailboxes and accounts you are authorised to use.
• Manage replies across your connected email, LinkedIn, WhatsApp, and Instagram accounts.
• Research companies and find business contact details for that outreach.
• Diagnose deliverability issues via inbox-placement and authentication monitoring.

You must not use Warmerly to

• Send, prepare for, or facilitate any unsolicited bulk email that violates anti-spam laws including CAN-SPAM (US), CASL (Canada), PECR / UK GDPR (UK), or the ePrivacy Directive (EU).
• Send phishing, deceptive, fraudulent, or impersonation messages.
• Send malware, ransomware, or links to malicious content.
• Send messages without a clear identification of yourself or your business.
• Send messages without a working unsubscribe mechanism where required by law.
• Harvest, scrape, or otherwise collect email addresses unlawfully, or in breach of a site's terms or robots.txt.
• Contact consumers (rather than businesses) without their consent, where the law of their country requires it.
• Remove, obscure, or falsify the sender identification, postal address, or unsubscribe link that Warmerly adds to your campaign mail.
• Resell or sublicense Warmerly without prior written agreement.
• Warm up mailboxes you do not own or are not authorised to operate.
• Use Warmerly to harass, threaten, or otherwise harm any person.
• Probe, scan, or attempt to bypass our security controls.

Enforcement

Warmerly monitors for abuse signals including bounce spikes, complaint rates, blacklist appearances, and reports from recipients. We may, in our sole discretion, throttle, suspend, or terminate accounts that violate this policy. Severe violations may result in immediate termination without refund.

Reporting abuse

If you have received what appears to be abusive mail from a Warmerly customer, email hello@warmerly.com with full headers. We respond to all credible reports within 24 hours.

Changes

We may update this policy. Material changes are notified by email at least 14 days before they take effect.

Contact

Kristiyan Tsvetanov, trading as Warmerly, 318 Shady Lane, Birmingham, B44 9EB, England, United Kingdom. Email hello@warmerly.com.